Call Center Representative

About Us

Customand was created with a simple mission: to provide individuals, families, and businesses with a seamless transition from one place to another. Our team of trained professionals uses modern equipment, industry-approved packing techniques, and best-in-class customer support to ensure that every relocation whether local or long-distance is executed with precision and care.

About job:

We are seeking a friendly and dependable Call Center Representative to join our team in Houston, TX. This position is ideal for individuals who enjoy helping customers, answering questions, scheduling services, and supporting daily operations. The ideal candid

Responsibilities

• Answer inbound calls and respond to customer inquiries regarding moving and relocation services.
• Make outbound calls to follow up on quotes, appointments, and customer requests.
• Provide accurate information about company services, pricing, scheduling, and policies.
• Schedule moving appointments and coordinate service requests.
• Assist customers with questions or concerns and provide appropriate solutions.
• Maintain accurate records of customer interactions, appointments, and service requests.

Qualifications

• High School Diploma or equivalent (required).
• Previous call center, customer service, or administrative experience preferred but not required.
• Excellent verbal communication and active listening skills.
• Strong problem-solving and customer service abilities.
• Ability to multitask and manage a high volume of calls.

Benefits

• Competitive pay
• Paid training
• Health, dental, and vision insurance
• Paid time off (PTO)
• Weekly pay